“The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.” ~ Valeria Maltoni Customer satisfaction can have such a positive impact...
Archive - August 2020
A Comprehensive 2020 Guide to Automate Customer Service for your Ecommerce Store
It is a beautiful winter morning in a quiet suburb in Madrid, Spain. The Jimenez household had welcomed baby boy Rafael a month ago. Mrs. Angela Jimenez (mother) had a huge list of baby clothes ordered online. A lot of...